What you'll learn
Switches vs Hubs
The difference between half duplex and full duplex data transmissions
An explanation of IPv4 and IPv6
Quality of Service (QoS) and how this works
High level explanations of each layer of the OSIModel and how they relate to networking.

Requirements
1 year or more of experience as an IT professional at a helpdesk support level

Description
Over this course, you'll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following:

* Switches vs Hubs

* Half duplex and full duplex data transmissions

* IPv4 and IPv6

* Quality of Service (QoS) and how this works

* High level explanations of each layer of the OSI Model and how they relate to networking.

Also included are some real-world examples of how the OSI Model is applied in a corporate environment, as well as how troubleshooting tasks make use of this model.

Who this course is for:
IT Support Technicians