Get the skills you need to pursue an entry-level position as an IT help desk technician
What you'll learn

Get the skills you need to pursue an entry-level position as an IT help desk technician

Requirements

Oracle virtual box and Windows 10 and Windows 2016 Domain Controller

Description

This course is an ideal starting point for job seekers wishing to undertaking into the field of technical support or seeking to strengthen their overall technical skills. It covers the fundamental IT help desk responsibilities including software installation networking, and troubleshooting.

Learn about removing software from a computer, networking through the command line, joining computers to a domain, and more the following topics are covered

Customer service for IT

Installing and uninstalling software

Networking basics

Workgroups

Joining domains

Troubleshooting

Demos Labs:

Dual Boot Ubuntu and windows 10 demo

Useful Ubuntu 18 commands demos

Very important Demo for Ubuntu

Install LAMP stack (Apache,mysql,Linux,php)

Linux very useful commands demo

Who this course is for:

this course the perfect foundation training for work administrative, its help desk personnel, and anyone who wants to enhance their computer networking experience.




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