Fast practical guide to get you building Salesforce Agentforce AI agents quickly, no prior deep experience needed.
What you'll learn
Agentforce
Creating a basic Agent using Agent Builder
Setting up goals and instructions
Testing the agent
Deployment Agentforce Agent to Experience Site
Omni-Channel & Pre-Chat Setup
Knowledge Data Library
Transferring Chat from AI Assistant to Support Rep
Building an agent that assists a Sales team
Tips for improving agent performance
Agentforce Projects
Requirements
Salesforce Flows
Salesforce Apex (Basic)
Description
Unlock the power of Salesforce Agentforce and learn how to build AI Agents — fast!This course is designed for busy professionals and beginners who want to quickly master the basics of Agentforce and create intelligent AI-driven solutions without getting overwhelmed by long, complex training.In this hands-on, project-based course, you will:Understand what Salesforce Agentforce is and why it mattersLearn the key components of building AI Agents inside SalesforceBuild and deploy your first working Salesforce AI AgentFollow easy, step-by-step instructions without needing prior AI or coding experienceWhether you're a Salesforce Admin, Developer, Consultant, or new to Salesforce AI, this course gives you the skills to start immediately. No fluff, no unnecessary theory — just real, practical learning so you can build your first Agentforce project confidently.By the end of the course, you will be able to:Set up Agentforce quickly inside your Salesforce orgCreate intelligent Agents that automate tasks and enhance user experienceCustomize Agents to meet real-world business needsPrepare for more advanced Salesforce AI projects in the futureWhy Take This Course?Fast Results: Build your first AI Agent without wasting weeks on theoryBeginner-Friendly: Designed for those new to Salesforce AI and AgentforceHands-On Learning: Learn by doing, not by watching long lecturesCareer Boost: Add cutting-edge AI skills to your Salesforce resumeWho Should Enroll:Salesforce Admins and DevelopersConsultants and Business AnalystsBeginners interested in Salesforce AI and automationAnyone who wants a fast, practical introduction to Salesforce AgentforceIf you want a quick, effective, and enjoyable way to master Salesforce Agentforce basics and build real AI Agents — this course is for you!Enroll today and start building powerful Salesforce AI Agents — fast!
Who this course is for
Salesforce professionals who want to learn Agentforce

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