Drew Smith | Duration: 7 h | Video: H264 1920x1080 | Audio: AAC 44,1 kHz 2ch | 2,11 GB | Language: English

Mastering Apple device support is essential for professionals managing iOS and macOS systems. This course begins by introducing Apple Configurator, Apple IDs, and Mobile Device Management (MDM), enabling you to set up and manage devices efficiently. You will explore iCloud services, Continuity features, and password management to ensure seamless user experiences and device security.

As you progress, the course delves into backup and restore techniques for iOS, covering iCloud, Mac, and Apple Configurator solutions. You'll troubleshoot network issues, configure VPNs, and resolve AirDrop failures, ensuring connectivity across Apple devices. Privacy and security modules strengthen your understanding of Activation Lock, Find My, and data protection, preparing you to safeguard devices from threats.

The macOS section focuses on user management, recovery options, and system diagnostics. You'll learn to resolve startup issues, configure FileVault encryption, and manage Terminal commands. Advanced diagnostic tools such as Activity Monitor and Console equip you to troubleshoot hardware and software issues, ensuring you are fully prepared for Apple Support Pro Certification

To access the supplementary materials, scroll down to the 'Resources' section above the 'Course Outline' and click 'Supplemental Content.' This will either initiate a download or redirect you to GitHub.

What you will learn:

• Configure and manage iOS and macOS systems effectively
• Implement device backups, restores, and recovery procedures
• Diagnose and resolve network connectivity and app performance issues
• Protect Apple devices with privacy settings and security features
• Utilize diagnostic tools to troubleshoot hardware and software faults
• Prepare thoroughly for the Apple Support Pro Certification exam